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Dispatch Features
- Simple and easy input, short form messaging and drop down menus reduce typing errors and input time
- Majority of users become skilled at VTS Classic dispatching in just 30 minutes
- Automated electronic call dispatching via integrated alphanumeric pager and cellular SMS interface reduces dispatch time and two-way radio voice traffic
- Simple one-write entry, all data flows from dispatch and towing through to storage lot or body shop.
- Color coded Active Calls screen for easy identification of call status provides “Active Call” monitoring with time alarm functionality. A single point and click to change the status, color and location of a Active Call on the screen, simplifying the dispatcher’s task by managing the call flow
- Enter basic tow information; retrieve MVR to upload owner information from State DOT (where accessible) and automatically populate screen fields
Towing
- In wrecker PC Laptop data entry with wireless VPN, interface
- In wrecker, tow ticket printing (reduces the need for 3 part printed tow tickets)
- Detailed tow record reporting
Storage Lot Management
- Easy entry of Lot records
- Accountability vehicle damage forms for completion before entry into Storage Lot
Just one button click for MVR retrieval, which automatically searches by VIN # first, then plate number (if necessary) to gather owner and vehicle information
- Simple Search: Retrieve information with a minimum of keystrokes by stock #, year, make, model, color, license plate, VIN #, and owner’s name
- Release vehicles through point and click in seconds, automatically collects current data and calculates all storage and all related fees due at time of release (shows macro fields
- On demand, detailed lot inventory reports
Notification Letters and Easy Auction Processing Features
- All State and Local forms integrated into the system
- Automatic compilation of date sensitive notification letters
- Automatic letter printing for owner and lien holder
- Automatic letter printing for required City or County reports
- Automatic letter printing for auctions
- Automatic Letter printing for newspapers notices (Public Auctions)
- Automatic Label printing for use with non-window envelopes
Accounts – Payable & Receivable
- Easy billing and professional invoices created for corporate and auto club collections
- Easy payment posting (full and part payments) for checks received from corporate and auto clubs
- Multi-company wrecker driver tracking and billing
- Tracks driver commissions and bonuses for weekly pay out and year end totals
- Exports financial information to QuickBooks
Business Management
- Multilevel security for each individual option within the system
- Mandatory fields for each form ensure verification of complete information on entry
- Single point data entry for all tow tickets, storage lot information, invoices, payroll, company wrecker
- Automatically calculates driver commissions and bonuses
Driver Productivity Reports
- Comprehensive business reporting for tracking and managing costs, customer, fleet, and employee productivity reports
- Body Shop tracking modules
- Field verification for accurate information
GPS Tracking and Wrecker Fleet Diagnostics (Optional)
- Automatic real-time vehicle tracking and routing 24/7
- Integrated GPS location updates every 2 minutes or on demand
- View map of entire fleet or individual wreckers
- View historical driving track
- Integration with VTS Classic, finds the closest wrecker to an incident of street address
- Plot customer landmarks (apartment complex or shopping malls)
- Get driving/route directions for new drivers (from wrecker location to incident within 100 feet)
Remote Wrecker Diagnostics (Available with GPS Tracking)
- Reports all monitored engine data sensors via OBD2 port wireless connection
- Automated odometer readings
- Maintenance reminders emailed to fleet manager
- Problem alerts – immediate DTC alerts via email to fleet manager, on-line diagnostics prevent compounded problems and save time and money on expensive repairs
- Increase driver productivity and optimizes wrecker use
- Maximum speed and miles driven
- Start/Stop times and locations
- Average gas mileage per vehicle
- Idle time – Reducing engine idle time saves gas (most wrecker engines idle 50+% of the time)
- Begin/end of day report
- Nationwide stolen vehicle recovery - Insurance company discount compliant (antitheft device)
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